Instant rebooking

Swap the flight in 2 minutes — no email, no queue, no surprise fee

Instant rebooking: an executive confirming a flight change on their phone at the airport, in seconds and without emailing the agency

An early meeting, a canceled flight, a client who rescheduled: itinerary changes are routine in corporate travel. What shouldn't be routine is losing two hours emailing the agency just to find out what the change costs.

On TRAVEL MANAGER.AI, the traveler opens the booking, sees the available options with fare difference and penalty already calculated, picks one and confirms. The company's policy and approval limits apply on the very same screen.

to complete a rebooking
2 minto complete a rebooking
emails to the agency
0emails to the agency
of changes within policy
100%of changes within policy

Benefits

What this feature delivers in practice

Final price before you confirm

Fare difference, airline penalty and service fee are added up on screen — no surprise on the month-end invoice.

Self-service with governance

The traveler solves it alone, but only within what policy allows. Above the approval limit, the approver gets the request instantly.

Works at the airport

The mobile app has the same capability as desktop, for when the change happens while boarding is underway.

Auditable history

Every change is logged with who requested it, who approved it, the reason and the cost — audit-ready.

How it works

Four steps, from start to result

  1. 1

    Open the booking on the app or web

  2. 2

    Compare the new flight options with the total cost of the change

  3. 3

    Confirm — or send it for approval if it's outside policy

  4. 4

    New ticket issued and itinerary updated automatically

Comparison

Tools without this feature × TRAVEL MANAGER.AI

Without instant rebooking, every change costs on average 1 hour of the traveler's time plus 1 hour of the travel team's — and many turn into a brand-new ticket bought in a rush, at a last-minute fare.

Comparison between tools without Instant rebooking and TRAVEL MANAGER.AI
CriterionWithout the featureWith TRAVEL MANAGER.AI
Time to reissue2 to 24 hours emailing back and forth with a consultantAbout 2 minutes, self-service
Cost visibilityThe amount only shows up on the invoice, weeks laterFare difference and penalty shown before you confirm
Outside business hoursWait until the next day or buy a brand-new ticketRebooking available 24/7 in the app
Policy controlChanges made off the books, bypassing company rulesPolicy and approval limits applied automatically to every change

Real results

Who already uses Instant rebooking

"Antes, cada mudança de voo virava uma corrente de e-mails com a agência. Hoje o próprio consultor remarca pelo celular e o aprovador recebe no mesmo minuto."
Renata PradoCoordenadora de Facilities e ViagensConsultoria de engenharia, 340 colaboradores
Mini case · Engenharia

De 1h40 para 3 minutos por remarcação

Challenge
Cerca de 1 em cada 5 viagens era alterada, sempre por e-mail, com multa descoberta só na fatura.
What changed
Remarcação self-service com regra tarifária e alçada de aprovação na mesma tela.
Period
9 meses de uso

-96%

no tempo por remarcação

R$ 118 mil

em multas e diferenças evitadas no período

214

remarcações feitas sem acionar a agência

TRAVEL MANAGER.AI customer cases. Company names withheld under confidentiality agreement; figures audited within the platform's own reports.

I want these results

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Video proof

Video testimonial: Instant rebooking in practice

Under a minute, straight from someone who uses it every day. Prefer to read? The full transcript is right below.

Instant rebooking: an executive confirming a flight change on their phone at the airport, in seconds and without emailing the agency
Recording in final edit

This testimonial's video is in post-production. The full transcript, reviewed and approved by the customer, is already available below.

Duration: 1:02Video with captions and on-demand playback (nothing loads until you click).
Renata PradoFacilities & Travel CoordinatorEngineering consultancy, 340 employees

Testimonial transcript

From 1h40 to 3 minutes per rebooking

  1. 0:00InterviewerWhat was it like before the feature?
  2. 0:04Renata PradoAbout 1 in 5 trips changed, always by email, with the penalty fee only discovered on the invoice.
  3. 0:14InterviewerWhat changed in your operation?
  4. 0:18Renata PradoSelf-service rebooking with fare rules and approval thresholds on the same screen.
  5. 0:27Renata PradoEvery flight change used to become an email thread with the agency. Now the consultant rebooks from their phone and the approver gets it the same minute.
  6. 0:38InterviewerWhat were the results in numbers?
  7. 0:42Renata PradoIn numbers: -96% in time per rebooking; $118K in fines and fare differences avoided over the period; 214 rebookings handled without contacting the agency. (9 months of use.)
  8. 0:52InterviewerWould you recommend it to another company?
  9. 0:55Renata PradoAbsolutely. I couldn't go back to operating without Instant rebooking — the team would notice the difference in the first week.

Verbatim transcript, published for accessibility and for search engines and AI assistants.

FAQ

Questions about Instant rebooking

Related features

Features that work together with this one

All features

Teams using Instant rebooking usually combine it with the features below — together they close the booking, control and savings loop.

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