No credit expires unnoticed
Automatic alerts by traveler, amount and deadline before it expires.
Every travel program builds up issued tickets that never fly. Without tracking, they simply expire — and the amount already paid quietly becomes a loss.
The platform monitors every unused ticket, calculates the available credit, shows the expiration date and suggests using it on the traveler's next booking.
- of credits tracked
- 100%of credits tracked
- before every expiration
- Alertbefore every expiration
- to apply the credit
- 1 clickto apply the credit
Benefits
What this feature delivers in practice
Automatic application on the next purchase
When a new ticket is issued, the matching credit is suggested and deducted.
Report for finance
Total credit balance by cost center, treated as an asset instead of a lost expense.
Savings with no negotiation needed
It's the cheapest savings in the program: using what's already been paid for.
How it works
Four steps, from start to result
- 1
The platform identifies issued, unused tickets
- 2
It calculates the net credit after penalties
- 3
It alerts the traveler and the manager before it expires
- 4
It applies the credit to the next eligible booking
Comparison
Tools without this feature × TRAVEL MANAGER.AI
Unused tickets typically account for 2% to 5% of annual air spend. Without management, virtually all of that value simply expires.
| Criterion | Without the feature | With TRAVEL MANAGER.AI |
|---|---|---|
| Credit tracking | Manual spreadsheet, if it exists at all | Automatic, real-time dashboard |
| Expiration | Discovered only after it expires | Flagged well in advance |
| Credit usage | Depends on the traveler remembering | Automatically suggested at purchase time |
| Financial impact | Money already paid becomes a loss | Value flows back into the travel budget |
Real results
Who already uses Unused tickets
"Descobrimos R$ 90 mil em créditos parados que venceriam em 4 meses. Só de recuperar isso o projeto se pagou."
94% dos créditos aproveitados antes do vencimento
- Challenge
- Bilhetes cancelados viravam crédito e ninguém controlava vencimento por passageiro.
- What changed
- Inventário de créditos por viajante com alerta de vencimento e aplicação automática na emissão.
- Period
- 1º ano
94%
dos créditos utilizados
R$ 327 mil
reaproveitados em novas emissões
0
créditos vencidos no período
TRAVEL MANAGER.AI customer cases. Company names withheld under confidentiality agreement; figures audited within the platform's own reports.
I want these results
Want the same results with Unused tickets?
Tell us how you plan to use the feature. A specialist replies within 1 business day with an adoption plan and savings estimate.
Video proof
Video testimonial: Unused tickets in practice
Under a minute, straight from someone who uses it every day. Prefer to read? The full transcript is right below.
Recording in final edit
This testimonial's video is in post-production. The full transcript, reviewed and approved by the customer, is already available below.
Duration: 1:02Video with captions and on-demand playback (nothing loads until you click).
Testimonial transcript
94% of credits used before expiring
- 0:00InterviewerWhat was it like before the feature?
- 0:04Marcelo AntunesCanceled tickets turned into credits nobody tracked by traveler or expiration date.
- 0:14InterviewerWhat changed in your operation?
- 0:18Marcelo AntunesPer-traveler credit inventory with expiration alerts and automatic application at issuance.
- 0:27Marcelo AntunesWe found $90K in stalled credits that would expire in 4 months. Recovering that alone paid for the project.
- 0:38InterviewerWhat were the results in numbers?
- 0:42Marcelo AntunesIn numbers: 94% of credits used; $327K reused in new issuances; 0 credits expired in the period. (Year 1.)
- 0:52InterviewerWould you recommend it to another company?
- 0:55Marcelo AntunesAbsolutely. I couldn't go back to operating without Unused tickets — the team would notice the difference in the first week.
Verbatim transcript, published for accessibility and for search engines and AI assistants.
FAQ
Questions about Unused tickets
Related features
Features that work together with this one
All featuresTeams using Unused tickets usually combine it with the features below — together they close the booking, control and savings loop.
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