Customer case
Policy-conditioned cashback lifted compliance from 62% to 91%
Corporate cashbackServicesOver 2,000 employees4 months of use
Result data
- 91%travel policy compliance
- 3%of spend returned as credit
- $42Kin credit generated in the first year
The story
- Challenge
- Travelers picked flights based on personal mileage programs and the company captured no return from bookings.
- What was done
- A cashback program returning 3% in credit only on in-policy bookings, split between company and traveler, valid for 12 months.
- Measurement period
- 4 months of use
In the customer's words
"We started returning 3% of every booking as credit, but only when the purchase was in policy. Compliance went from 62% to 91% in four months."
Company profile
- Sector
- Services
- Size
- Over 2,000 employees
- Feature applied
- Corporate cashback
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